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NGA Agency Standards
No matter how you structure your guardianship practice, you should be applying NGA’s Standards for Agencies and Programs. These Standards set out best practices for setting up business policies and procedures that ensure competent and ethical delivery of guardianship services.
This summer the NGA Board approved changes to the Standards. The goal was to update the wording of the Standards, which had not been revised since 2016, to reflect changes in the Standards of Practice for Guardians, updated in 2022, and the recommendations of the Fourth National Guardianship Summit held in 2020. While no major substantive changes have been made, the new version provides more clarity and consistency, while providing sufficient flexibility for the many different ways guardian services are delivered. We will highlight the key provisions in the Standards and point out where changes have been made.
Participants will become more familiar with the Agency Standards; learn how to apply.
Intended Audience: All guardians and especially those who lead programs and public guardianship agencies.
Presenter: Sally Balch Hurme, JD
Elder law attorney, Sally Hurme, has spent decades advocating for enhanced guardianship practices. Most recently she was the co-lead of the national task force that developed a model bill of rights for adults with a guardian and the chair of the NGA team that updated the NGA Standards of Practice and the NGA Standards for Agencies and Programs.
Handouts: Copy of the presentation slides
Note: This session is not eligible for continuing education credit. Please disregard the codes that are announced during the webinar.
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A live Q&A session will be held with the presenters
Wednesday, December 17, 2025 @ 3:00 pm Eastern
(2:00 Central, 1:00 Mountain, 12:00 Pacific).
Link for LIVE Q&A below. Doors will open 15 minutes prior to the session:
https://us06web.zoom.us/j/83943120885?pwd=Lb2yyBCuhDAssRLBqlITlC4abw7EYe.1
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